Welcome to 2ndPeach (“2ndPeach”, “we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website 2ndPeach.com, including browsing, creating an account, and purchasing women’s clothing such as activewear, gym bras, leggings, dresses, and related accessories. By using our website, you agree to be bound by these Terms. If you do not agree, please do not use our site.
Eligibility and Account
- You must be legally capable of entering into a binding contract under applicable law to place orders on 2ndPeach.com.
- You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
- You agree to provide accurate, current, and complete information when registering or placing an order and to update it as needed.
Products, Pricing, and Availability
- We sell women’s clothing and accessories only in the styles, sizes, and colors displayed on our website, subject to availability.
- All prices are shown in the applicable currency and include/exclude taxes as indicated at checkout; shipping charges, duties, and other fees are shown separately where applicable.
- We may change prices, offers, and product details at any time without prior notice, but such changes will not affect orders already accepted. In case of obvious errors (for example, a clearly incorrect price), we reserve the right to cancel the order and issue a full refund.
Orders and Contract Formation
- When you place an order, you are making an offer to purchase the selected products under these Terms.
- Order confirmation emails acknowledge that we have received your order but do not guarantee acceptance.
- A binding contract is formed when we dispatch your order and send you a shipping confirmation, unless otherwise required by local law.
Payment
- We accept the payment methods displayed at checkout (such as credit/debit cards, UPI, wallets, or other third-party payment providers, depending on region).
- You authorize us and our payment processors to charge the total order amount, including applicable taxes, shipping, and fees, when you place your order.
- If a payment is declined or reversed, we may cancel the order or ask you to provide an alternative payment method.
Shipping and Delivery
- We ship to the locations listed on our website; delivery options, timelines, and charges are shown at checkout.
- Any delivery dates are estimates only and not guaranteed; delays may occur due to courier issues, customs, or events beyond our control.
- Risk of loss passes to you upon delivery to your specified address, as confirmed by the logistics provider, unless applicable law provides otherwise.
Returns, Exchanges, and Refunds
- Our Returns and Refund Policy, which is incorporated into these Terms by reference, explains eligibility, timelines, and steps for returns, exchanges, or refunds.
- For hygiene and safety reasons, certain items (such as innerwear or heavily used gym bras) may be non-returnable; any such conditions will be clearly mentioned on the product page or in the Returns Policy.
- We reserve the right to refuse returns that do not meet our conditions (for example, worn, washed, damaged, or tags removed), except where consumer law requires otherwise.
User Conduct and Website Use
- You agree not to misuse the website, including by attempting unauthorized access, interfering with security features, or using automated tools in a way that burdens our infrastructure.
- You must not upload or share content that is unlawful, abusive, defamatory, obscene, or infringes third-party rights.
- We may suspend or terminate your access if we reasonably believe you have violated these Terms or applicable law.
Content, Reviews, and Intellectual Property
- All content on 2ndPeach.com, including logos, images, product photos, text, and designs, is owned by or licensed to us and protected by intellectual property laws. You may not copy, reproduce, distribute, or use it for commercial purposes without our prior written consent.
- If you submit reviews, photos, or other content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with our services and marketing, in line with our policies.
- You are solely responsible for any content you provide and must ensure it does not infringe the rights of others.
Third-Party Services and Links
- Our website may contain links to third-party websites or services (for example, payment gateways, social media, or logistics tracking). These are provided for convenience only.
- We do not control and are not responsible for the content, policies, or practices of third-party sites; your use of them is at your own risk and subject to their terms and policies.
Limitation of Liability
- To the maximum extent permitted by law, 2ndPeach and its directors, employees, and partners shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products, including loss of profits, data, or business opportunities.
- Our total aggregate liability for any claim relating to your use of the website or products purchased shall not exceed the amount you paid for the specific order giving rise to the claim, except where applicable consumer law mandates a higher minimum.
Warranties and Disclaimers
- The website and its content are provided on an “as is” and “as available” basis, without any warranties of any kind, whether express or implied, except as expressly stated in these Terms or required by law.
- We do not guarantee that the website will be uninterrupted, secure, or error-free, or that product colors and details displayed on your screen will always perfectly match actual items due to display and photography variations.
Indemnity
- You agree to indemnify and hold harmless 2ndPeach and its affiliates from any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising out of your breach of these Terms, misuse of the website, or violation of any law or third-party rights.
Governing Law and Dispute Resolution
- Unless otherwise required by local mandatory consumer law, these Terms are governed by the laws of the jurisdiction where 2ndPeach is registered and operates (for example, the Republic of India, if your business is India-based).
- Any disputes arising from or related to these Terms or your use of the website shall be first attempted to be resolved through good-faith negotiations, and if unresolved, may be submitted to the competent courts in that jurisdiction, subject to any consumer rights to bring claims locally.
Changes to These Terms
- We may update these Terms from time to time, for example to reflect changes in our business, website features, or applicable law.
- The updated version will be posted on this page with a “Last updated” date. By continuing to use the website after changes take effect, you agree to the revised Terms.
Contact Us
If you have questions about these Terms and Conditions, or wish to exercise any rights you may have under applicable consumer or e-commerce law, please contact us using the details provided on our Contact page or in our legal/imprint section.